Privacy policies
1. Object
This Privacy Policy is intended to inform you, as a visitor and/or user of our Sites, about the way in which we treat your Personal Information (as defined below), and about the various alternatives that you can use. has regarding the use of your Personal Information. In this sense, Altalaluna Boutique Hotel & Spa, in light of the proposed object, states that the data collected through the Site will always be treated in such a way that the protective purpose that the protection of personal data enshrines is safeguarded.
The confidentiality of private communications between Altalaluna Boutique Hotel & Spa and users will imply the maintenance of information in files, banks or databases, in such a way that access by users or simple third parties who are not authorized For this purpose, it is restricted.
From time to time, we may modify this policy to include the treatment of new topics and to reflect changes in our Sites, the technologies used by us that may affect the processing of your information, or our attitude regarding the use of information. collected. From time to time, we may add these changes to this policy as they occur, so that you can access at all times to know about the information we collect, the use of said information and the possible possibilities of disclosing it or transferring it to third parties, if applicable.
2. Application
This policy applies to all sites and services owned and/or operated by Altalaluna Boutique Hotel & Spa (hereinafter "the Company") and/or related companies, and to any other site that we may own or operate. at this time or in the future. This policy will not apply if you access sites other than the Company, even when said sites are linked to the Company Sites by means of links, or any other type of link, telematic or not.
3. Personal Information
Personal individualization information about you as an individual user, meaning your full name, your identification document, your address, your telephone number, your preferences for accessing the service and/or your e-mail address (in hereinafter "Personal Information"). On our Sites, Personal Information may be required from you in order to facilitate your use of, or participation in, our subscription registrations, access accounts, and/or in connection with any other activities, services or resources. that we may provide on any of the Company Sites. In all these cases, we can only collect and store your Personal Information if you voluntarily provide it to us. As a general rule, when some Personal Data is requested to use a service or access certain content, its delivery is not mandatory, with the exception of those cases where it is specifically indicated that it is data required for the provision of the service or access. to the content.
The purpose of the collection and processing of personal data is the provision, management, administration, personalization, updating and improvement of the services and content made available to users by the Company.
The user who provides their personal data expressly authorizes and gives consent to the Company for the use of the data provided for the purposes set forth herein. This also implies the acceptance of all the terms contained in these Declarations, and in the General Conditions.
We maintain reasonable technical, electronic and organizational security procedures to maintain the security of Personal Information and safeguard Personal Information against unauthorized or unlawful processing and/or against accidental or unlawful loss, alteration, disclosure or access. Our security procedures include contractual terms with contractors, agents or data processors that require such entities to protect the security and confidentiality of Personal Information in accordance with our standards. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit. It is your responsibility to safeguard any email or password you create or use in connection with the Company and any of our sites and to notify us if you ever suspect that the security and confidentiality of such email or password has been compromised in any way. You are solely responsible for the use of your account through your email and password. We will retain Personal Information for as long as required by applicable laws, or as long as it is necessary for the purpose(s) described above for which it is processed, and thereafter. In the event that you provide us with your Personal Information, you accept that said Personal Information may be used to carry out the activities mentioned above. Likewise, in the event that you make yourself known to us by sending us an e-mail, we may request, or use if available, your Personal Information, for the purposes of responding to your e-mail, and, if applicable, to what is requested therein, in more detail. Finally, you agree that we may also archive your Personal Information and/or any other data for future reference, or discard that information in part or in whole after having used it. Once you submit your Personal Information to us, you expressly consent that we may also use Personal Information for internal and external marketing, as well as promotional purposes.
The owner of the personal data has the power to exercise the right of access to the same free of charge at intervals of no less than six months, unless a legitimate interest is proven for this purpose in accordance with the provisions of article 14, inc. 3 of law 25,326. The National Directorate for the Protection of Personal Data, the control body of Law No. 25,326, has the power to respond to complaints and claims filed in relation to non-compliance with the rules on the protection of personal data.
4. Sending messages
In order to provide you with a better service, in the future we may send you messages to confirm your registration and/or the status of your account, and/or to notify you of changes to the terms and conditions. of the Company Sites or this Privacy Policy. Occasionally, we may even send you emails in order to present a product, service, information, etc. that we consider could be of interest to users of our Sites.
If you wish to rectify, change, access, delete, restrict or present objections to your personal information or decide to stop receiving the message sending service, you must inform us reliably by sending an e-mail to our address: reservas@altalaluna .com to proceed with your request as soon as possible.
5. Exceptions to our reservation of Personal Information and other information
In compliance with our legal obligations, your Personal Information and/or any other specific information about you that we may access, intentionally or casually, and/or about your account, may be disclosed to third parties in order to comply with legal procedures such as a search warrant, a judicial subpoena, a court order, or requests from administrative authorities, which may be considered valid under applicable laws. Likewise, for our protection, yours and that of other users of the Company Sites, your Personal Information may also be revealed in those cases that imply the existence of an attempt to breach the security of the Company Sites, or of physical danger or threat against you, us or third parties.
In those cases in which you provide or disseminate your Personal Information, or any other information relating to yourself, in online communications, such as through Message Boards or chat rooms, such information may eventually be collected and used by third parties, with or without your consent. Although we use our best efforts to protect your privacy, we cannot guarantee the security of the information that you disseminate or provide through such forms of online communications, and therefore, you disclose that information, in this way, under your exclusive responsibility.
6. Children's privacy
Minors are not eligible to use any service on our Site alone, as minors may not be able to properly understand all of the contractual provisions of our Policy and their implications, or validly decide on the options available to us. adult users. For this reason, we urge all parents or guardians or adults under whose supervision minors access the Company Sites to desist from using it on their own.
7. Cookies
When you first visit our website, you will find a notice warning you that our programs install a "cookie" and assign an identification number to your PC. A “cookie” is a common device or brand that allows us to track the user's individual preferences, which can improve your experience when visiting our website, as this technology allows us to provide you with a personalized experience when browsing our site, without you. You have to remind us of your preferences every time you do so.
This allows us to obtain information regarding the browser you use, the type of computer, operating systems, and Internet service providers. From time to time, we may share this statistical information with our partners, suppliers, advertisers and third parties, but we will not share your Personal Information with such third parties without your consent.
After you enter personal information on the website, we will associate your identification number with your contact information so we can recognize you on a future visit.
This also allows us to collect information that appears to be of particular interest to you.
When you log in as a registered user, our cookies may collect personal information for marketing purposes, to improve the performance of our website and make content more relevant and user-friendly. We will not share information regarding your activity on our website, nor do we collect information from other websites you visit.
The purposes for which cookies are used can be classified as follows:
For strictly necessary operations: some cookies are strictly necessary for the operation of the website or online services, so if you choose to block them in your browser settings, we cannot guarantee the optimal functioning of our websites. or online services. These types of cookies do not collect any information about you that can be used for commercial purposes, or to track your search history on other websites, services or applications.
To remember personal information: We use functional cookies to remember personal information such as the language you use, in order to improve your experience when visiting our website.
Cookies for analysis and management of our website: anonymously, that is, without linking your PC to any person, they are used to analyze the operation of our website, manage, maintain and update it. In order to understand the effectiveness of our communications, and to send you information that may be of interest to you, we obtain information from communications that you request, such as when you have opened or forwarded an email or clicked on its content. .
If you do not wish to accept cookies, you can block them by adjusting the settings in your Internet browser. This could mean that you do not benefit from the advantages that its use represents as explained above, and in the case of cookies that are strictly necessary for the website to function correctly, your browsing experience or operation of the website. could be harmed.
